Shipping Policy

Order Processing Time

• Orders are typically processed and shipped within 5 business days (Monday to Friday, excluding holidays) after they are placed.
• During peak seasons or promotions, processing times may be longer.
• Orders placed on weekends or public holidays will begin processing on the next business day.

Shipping Timeframe

• After your order has been processed and dispatched, delivery usually takes between 10 to 35 business days.
• The exact delivery time may vary depending on your location, customs clearance, or unexpected events such as natural disasters or holidays.

Order Tracking

• Once your order has shipped, you will receive an email with a tracking number to monitor the shipment.
• Please note that tracking information may take up to 5 business days to become available.

Shipping Fees

• Shipping costs are based on the weight of your order and the shipping destination.
• The total shipping fee will be calculated and displayed during checkout before you finalise your purchase.

Shipping Address

Please ensure that the shipping address you provide during the checkout process is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for the reshipment costs.

International Shipping

Although we offer international shipping, please note that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient and must be paid upon delivery. Customs policies vary widely from country to country, so please contact your local customs office for more information.

We are not responsible for any lost or seized packages. It is the customer’s responsibility to comply with local laws and regulations when importing and using our products.

Payment Options Provided

The following is the list of the payment options we provide on our Site. Delivery rates are noted for informational purposes only. The rates are provided by our subcontractors. We do not guarantee the validity of the rates at the date you complete the purchase. The actual delivery cost will be calculated at the checkout prior to completing the order. We do our best to keep the information on this page as accurate as possible, but occasionally the list of the carriers may be inaccurate. In this case, please contact us by email at lycaenid3@gmail.com by any available means to inform us about the inaccuracy and we will take necessary measures to correct the information.

Card Payment

We accept cards with MasterCard, Visa, Discover, and American Express symbol.

If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address. Your card will not be charged until we start processing your order. If your card transaction isn't approved, your order will be canceled. Please contact your bank or card provider if you have any questions about this.

PayPal Payment

To pay with PayPal follow the next steps:

1. Select PayPal as your payment method at the checkout.

2. You'll then be redirected to the PayPal website to proceed with the payment.

3. If you're already a PayPal customer, you can log in with your user details and confirm the payment. If you're new to PayPal, you can create a PayPal account and then confirm the payment.

4. You'll then be returned to our site and your order and payment will be complete.

Contact us

Feel free to reach out at us by email at lycaenid3@gmail.com if you have any questions about our shipping and payment info policy.